Exclusive Full Service Program Summary

	On-Site Service and Maintenance
	Full Exclusive Fix or Replace Warranty
	Full Warranty Coverage on All Parts and Labor Repair
	Special Preventative Maintenance Check-Ups
	Full Lightning Damage Replacement Guarantee

Exclusive Warranty
United Security Alliance believes that service is of the utmost importance. Consequently, we have a uniquely designed program for our customer's convenience.

One of the exclusive benefits of our program is our warranty. With each system installed, we provide a full five (5) year warranty for parts and labor. This overrides any manufacturer's warranty and shows the confidence we have in the quality of the equipment we propose to use in your installation.

Exclusive Lightning Damage Coverage
Included as part of this exclusive Full Service Warranty program is a 100% replacement guarantee on any system or component that is damaged by lightning or power surges. This lightning damage guarantee is never offered in the CCTV industry since the miniaturization of electronics has made camera systems more susceptible to damage from such unpredictable yet destructive surges. Our bold initiative, to offer Full-replacement coverage as a part of our warranty, has saved many of our customers thousands of dollars and provided that additional peace of mind knowing their system is protected.

Exclusive Service Hours/Response
Another exclusive found only at United Security Alliance is our 24/7 service. Our service technicians are on call 24 hours a day, 365 days a year and are therefore always ready to respond to your needs.

Exclusive Fix or Replace Policy
Exclusive to our service is our fix-or-replace policy. That policy simply states that if any defective component cannot be repaired at the site, we simply replace it with a new component and remove the defective one. This policy has served our customers well in minimizing system downtime, thereby providing more continuity in the security.

Exclusive Preventative Maintenance
Last but certainly not least is our exclusive Preventative Maintenance Program.

Three of 4 times each year, approximately every 90 to 120 days, one of our service technicians will visit your facility to clean, fine tune, and spot-check all of your equipment. Performing this vitally important service has proven effective in preventing many unexpected breakdowns and unnecessary service calls.